At My Aura Mart, we want you to be fully satisfied with your purchase. If you’re not, our return and refund policy ensures a hassle-free experience.

1. Eligibility for Returns

  • Items must be returned within 30 days of delivery.
  • Items must be unused, in their original packaging, and resellable condition.

2. How to Initiate a Return

  • Contact us at admin@myauramart.com with your order number and reason for return.
  • We will provide return instructions and a shipping label if applicable.

3. Refund Process

  • Refunds are issued to the original payment method within 5-7 business days after receiving the returned item.
  • Shipping costs are non-refundable unless the return is due to our error.

4. Non-Returnable Items

  • Perishable goods, personalized items, and final-sale products.